Order & Payment

Please direct all general enquiries to [email protected] or contact us here

Office Hours: Monday to Friday - 11:30 A.M to 6:00 P.M (Excluding Public Holidays). 

Enquiries will be attended to within 1 to 3 working days (excluding weekends and public holidays). Please refrain from sending us multiple emails within 2 working days if you do not receive a reply. This will mean your email is pushed further up and it will take us even longer to get back to you. Rest assured we will get back to you as soon as possible.

Ordering                                                           

To make a purchase, simply add item to your shopping bag and click 'Check Out'. Do ensure that the correct size / color are selected as no changes will be allowed upon check out.

For orders with backorder items, do kindly note that the order will only be shipped when the backorder item arrives. Do place seperate orders if you wish for your instock item to be shipped out first. 

 

Payment Information

We accept Internet Banking (IB), ATM Transfers and Credit / Debit Card payments via Stripe. 
 
For payments via IB, we accept payment through both DBS and interbank transfers from other banks ie. UOB/OCBC/HSBC. We will require submission of your ibank nick and other payment details for payment to be verified. You will be prompted upon successful checking out of you shopping cart.
 
For payments via ATM Transfers, a snapshot of your receipt is required.
 
Please note that payment and submission of your payment details have to be completed within the stipulated timeframe of 12 hours (iBanking) and 1 hour (Stripe). A reminder will be sent to you 4 hours before your payment window of 12 hours expire.
 
All payments will be verified on the next working day after submission of payment. However, please note that interbank transfers take 3 working days to reflect in our account and hence interbank transfer payments will only be verified after 3 working days.
 
Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
 
Our bank account details for bank transfers is:
DBS Account
 
DBS Corporate Account 003-953940-1
Bank Code: 7171
 

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